BEKLEME HATTI (KUYRUK) MODELİYLE SERVİS SİSTEMİNİN ANALİZİ: BİNGÖL ÜNİVERSİTESİ MERKEZİ YEMEKHANESİ ÖRNEĞİ


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Authors

  • Sait PATIR Bingöl Üniversitesi, Ġktisadi ve Ġdari Bilimler Fakültesi, Bingöl, Türkiye (spatir@bingol.edu.tr)
  • Ahmet USLU Bingöl Üniversitesi, Sosyal Bilimler Meslek Yüksekokulu, Bingöl (ahmetuslu@bingol.edu.tr)
  • Abdülkadir UYRUN Siirt Üniversitesi, Kurtalan Meslek Yüksekokulu, Siirt (auyrun@gmail.com)

Keywords:

Queuing line model, Food and beverage, Fast food firms

Abstract

The fast food firms serve different from other food and beverage firms by speedy. So the fast food firms are expected to supply the customers' demands. Queuing line model is a analytical method that provides to evaluation of customer's flowing on queueby using mathematical methods and performance measures. With the queuing line model is possible to decrease waiting problems on service systems to optimal level. In this research is investigated, wait of students that is on the queue in Bingol University Center Catering Services by means of queuing line model. The data were examined and the average performance of the system is calculated. The data were obtained from Bingol University Department of Health, Culture and Sports.

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Published

2017-09-30

How to Cite

PATIR, S., USLU, A., & UYRUN, A. (2017). BEKLEME HATTI (KUYRUK) MODELİYLE SERVİS SİSTEMİNİN ANALİZİ: BİNGÖL ÜNİVERSİTESİ MERKEZİ YEMEKHANESİ ÖRNEĞİ. Journal of Recreation and Tourism Research, 4(3), 13–28. Retrieved from https://jrtr.org/index.php/jrtr/article/view/194

Issue

Vol. 4 No. 3 (2017): JRTR

Section

Research Paper

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.