SESLİ REHBER UYGULAMALARINA YÖNELİK TURİSTLERİN MEMNUNİYET DÜZEYLERİNİN BELİRLENMESİ ÜZERİNE BİR ARAŞTIRMA


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Authors

  • Ali YAYLI Gazi Üniversitesi, Turizm Fakültesi, Doç. Dr. (yayli@gazi.edu.tr)
  • Esin AYSEN Gazi Üniversitesi, Turizm Fakültesi, Arş. Gör. (esin.aysen@gazi.edu.tr)

Keywords:

consumer and e-consumer satisfaction, mobile technolojies, mobil devices, audioguide

Abstract

The purpose of this study is to evaluate the tourists’ satisfaction towards audio guide applications. The data sources were 332 local and foreign visitors of the Topkapı Palace Museum. Questionnaire forms were used to collect data. The approaches towards audio guides were categorized by the following factors: “advantageous”, “learning by entertainment”, “reaction” and “innovation”.

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Published

2015-12-30

How to Cite

YAYLI, A., & AYSEN, E. (2015). SESLİ REHBER UYGULAMALARINA YÖNELİK TURİSTLERİN MEMNUNİYET DÜZEYLERİNİN BELİRLENMESİ ÜZERİNE BİR ARAŞTIRMA. Journal of Recreation and Tourism Research, 2(4), 11–19. Retrieved from https://jrtr.org/index.php/jrtr/article/view/140

Issue

Vol. 2 No. 4 (2015): JRTR

Section

Research Paper

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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