ÜNİVERSİTELERDE ÇALIŞAN İDARİ PERSONELİN ÖRGÜTSEL VATANDAŞLIK ALGISI ÜZERİNE BİR ALAN ARAŞTIRMASI: ANKARA ÖRNEĞİ
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Keywords:
Organizational citizenship, Administrative Staff, UniversityAbstract
This study examines whether there is differentiation in the perception level of organizational citizenship of the administrative staff by demographic features. The population of the study is comprised of 21,000 administrative staff at state and foundation universities. Data collected were analysed through SPSS 20TR software and frequency tables based on the variable structure were utilized. Differences between the variables were measured though t-test and ANOVA. When the perception of organizational citizenship of the participants are examined by demographic variables, the results suggest that there are statistically significant differences in educational status, age, employment duration, monthly income and the type of university employed. When the average scores are examined, the organizational citizenship perception of those between 32 and 38 years of age are more positive. It has been found out that the higher is the educational status the higher is the perception of organizational citizenship. In the same vein, the higher is the duration of employment the more positive is the perception of organizational citizenship.
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